Thank you for visiting our contact section, please take note of the following:
I have already booked and need to contact you
Our email address for all contact is the one from which your received your payment invoice, please communicate exclusively via that address.
I have already booked but have not received any email
First, please check your spam folder. If not, the email you provided when booking may have been incorrectly typed. Please click the chat button and chat with an agent or send a message from the chat system. Before clicking to chat, make sure you have; Your correct email address, date of payment and the name used for the booking. Our chat team will locate your booking and send the message while you are online so as to confirm receipt.
I have questions about Car Rental Insurance
Please read THIS and if you still have questions please contact us below.
I need to Change/Cancel my booking
This email is NOT monitored for changes or cancellations; you should only communicate with the email address from which you received your payment invoice.
I have a booking but my flight is delayed and I will arrive late
First you should communicate with the email address from which you received your service voucher. Secondly you should call the 24 hotline given to you on both your voucher and confirmation email.
I have/had a booking and need to contact customer service
Our email address for all contact is the one from which your received your original payment invoice, please communicate exclusively via that address.
I need help booking, choosing a car or with payment
Please first read THIS then, by all means, you can contact us below. However, for an immediate response and direct assistance we recommend using our chat system on this page.
Thank you
Customer Service Manager
